Dashing Queen at 3951 Vestal Parkway East, Vestal, New York.

This business doesn’t even deserve a 1 star of how TERRIBLE they were, but unfortunately that’s the lowest I can go. I normally do not go to them but I decided to give them a try since they were so close to my job. Went to get a fill and replace my index finger and as soon as I sat down the worker said “ugh what do you have on your hands?!” Kept commenting on how “manly” my hands looked because of the last nail salon I went too “didn’t do a good job” and how she was going to make them look better which actually was a lie. I HATE my nails! They are sloppy! I asked for rounded nails and they are all different sizes and shapes. I picked a color and she told me “no that’s ugly do this one” and picked out the color rushes putting the color and within an hour my gel nail polish was peeling off. Called and she told me to come back and pick another color she did change the color but again rushed and they are sloppy once again. Told her that one nail was too thick and she sand the spot that was too thick and painted over it so my nail is uneven. I was so upset I couldn’t wait to get out of there. When I was walking out she said “I better not see you again” Within it 3 days the nail she replaced fell off! Called again and she told me to come in. Went in the store and I asked her how long would it take? And she said me why I ask and I told her calmly that this was my third time on my lunch break to come in and get a set of nails corrected which should only take one time if you’re “soooo good” like you kept saying you were. As myself I work in customer service so I knew if I went in with an attitude I wasnt going to get anywhere especially after all the comments so when i went in regardless of how upset I was I simply explained to her how unhappy I was that it is taking so many attempts to get them correct and she asked “if you are unhappy what would you like me to do?” I asked for a refund. When I said the word “refund” she completely lost it! Completely making a scene in her place of business in front of her workers and customers. I asked to speak with the manager and she said she was the manager and I was completely shocked at the way she was speaking with me. Explained to her how I do not understand how she was upset at the work she did. If anyone should be upset it should be me since I spent my money and it took this many attempts to try to get it fixed. Before I made went down to the MANAGER of the business level I walked out.

I will NEVER EVER step foot in this place of “business”. I do not recommend this place. I spent time and money to get treated like completely garbage. I totally regret not waiting and not going to Fashion Nails in the oakdale mall where I normally go. Just terrible. My review doesn’t stop here I will be reporting this business to the business bureau.